New Feature: Guides Search

We’ve just added the ability to search Guides. Your customers can now find answers faster through self-service and save you time from support tickets and emails.

Search is now available for all Guides and comes enabled by default so you will see it live on your site immediately. Try it out in our support page.

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New Feature: Guides Revision History

Customer Support Software We’re excited to share with you today a new feature for Guides called revision history. From the start, each time you change an article, we’ve been storing

Announcing Conversations: Embedded Ticketing Software

Customer Support Software We are incredibly excited to share a new product with you today that we’re calling Conversations. Our goal since the beginning was to build a platform to allow

New Feature: Multiple Guides

Customer Support Software We’re happy to announce our newest feature by popular request for Guides. You can now manage multiple Guides under a single account. Whether you manage multiple websites

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