UserDeck provides us with a turnkey solution for our knowledge base which not only helped us setup faster than an inhouse solution, but provided a much better feature set.

We tested all of the major competitors in the help desk and knowledge base market, and ultimately we chose UserDeck over the competition. What it came down to for us was simplicity, price, and integration. UserDeck was the clear winner. It easily integrated into our Wordpress site. There was no hassle moving our old Forum into the new Knowledge Base format. And this easier to use Knowledge Base format has decreased our customer service e-mails by roughly 25% saving us time, money, and giving better support to our customers. It is well worth the money. Highly recommended product.