Customer Support for Modern Websites

UserDeck is a product built by a passionate team that believes providing support to your customers should be as simple as embedding a widget. Whether it’s a chat, knowledge base, or a contact form — we make it easy for you to deliver answers without friction.

We’re more than just a help desk. UserDeck is the all-in-one support suite for businesses that value simplicity, speed, and seamless integration.

Our Story

UserDeck is developed by the team at 99 Robots — a powerhouse digital agency and startup studio behind a growing portfolio of successful SaaS products. With over a decade of experience in building tools for real businesses, we understand what it takes to deliver value fast.

When it came to support tools, we saw an opportunity to do better. So we built UserDeck — a solution that combines enterprise-grade features with startup agility. The result? A platform trusted by global users that’s easy to implement, customize, and scale.

Our global presence ensures reliable, efficient customer supporrt solutions.

Our platform is a trusted choice for website owner

The amazing companies we've built and maintained since 2015

Vision

Keep It Simple

We believe great tools shouldn’t require a manual. We design for usability and quick deployment.

Be Human

Support is about empathy. Our tools are made to help people help people.

Move Fast, Support Faster

We build with speed so our customers can support with speed.

Transparency

Take ownership. Be honest and upfront. Don't hide mistakes - highlight them.